DePaula Mazda Customer Testimonials
They are always helpful and courteous! I find the go above and beyond to help!
Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing.
Great service, did not have to wait long at all. This is our 5th vehicle from Depaula
Staff are pleasant, courteous, and helpful. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition.
Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism.
I had a great experience! Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️
The people I worked with were wonderful, competent, upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come.
We knew the exact car we wanted to see and about what we were willing to pay for it before arriving. Jay handed me off to Haroon, who was polite and fast to facilitate our needs (test driving the car, getting the trade-in appraised). We got the initial number and Jay sat down with us to talk turkey. I gave my target number, he met it, and we sealed the deal. Very straightforward without so many of the sales tactics I've come to expect during the process, which was in its sixth week (with as many dealerships involved) at ...
Staff was very friendly and helpful of all my questions. Would buy from them again.
Excellent experience. Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way without me feeling like I was being talked down to. Same with Chance. He answered my follow up questions without making me feel stupid. All the work was done quickly and the car drives great. We'll be back for any other repairs or car puchases.
Excelent emergency service provided by Luis Correa when my Battery died and needed immediate replacement.
Staff were helpful in shopping and purchasing process of new vehicle. Staff were also knowledgeable of products and financing options.
Everyone from start to finish was very personable and helpful. I didn’t feel like I was being pressured and I was given all the options up front. No surprises. This was an easy and much appreciated experience.
Chance did a great job with support. Justin and crew always go above and beyond
Very professional helpful people. Also very knowledgeable about the product. Good and reliable service in a timely manner
Luis treated me like family - he couldn’t have made it a better experience. He’s an asset to your business
Brought my truck in for rust proofing and undercoating. Dropped off at 9:00 and had my truck back by 2.
Excellent service. No questions. Everything up front and as promised
Louis was fantastic. Great service and I appreciated his sense of humor.
Smooth operation. In and out quickly. Very accommodating. Would recommend to others in the future.
Rated 100 percent .every one made me and wife comfortable. We are now part of the depaula family Thank you Ralph and Kathy
The Staff of Depaula Ford was very helpful and I will highly recommend to anybody is seeking for advise about lease or buy a new vehicle. Qualify sales representatives will work with you to satisfy your purchases.
My first visit to DePaula was for a 60 thousand mile checkup. I found the service department staff to be courteous, competent and professional. I will be back.
The service process was easy. I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I was very happy overall.
I Have had nothing but positive experiences so far. Very pleased with the service. Thank you
This was my first time going through the process of buying a car through a dealership. And I couldn't have been any happier going anywhere else, the service here was incredible! Between John himself, and the rest of the staff, everyone made me feel ad comfortable as possible, and did everything they could to help me! I wil definitely be recommending my family and friends visit this dealer, you can't get any better than this!!
Very pleased with their workmanship! Very polite. Extremely pleased with the man who took the car in!
Very satisified with my experience at DePaula Ford. At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the work was completed before the allotted time..Very satisified with this dealership.
Listen! Buy your next vehicle from DePaula! Excellent, friendly service. Responsive attention to the customer’s needs and wants. This is our return trip for a second Ford Explorer, and certainly will be back for another..
The service department at DePaula Ford is second to none
I bought a car last month from DePaula Ford. What a wonderful experience to buy a car from them . From the moment I walked in to the the time I picked up my car a couple days later. The whole staff was so friendly and easy to deal with. They made buying a car easy !! Thanks Depaula Ford for restoring my faith in the car buying experience!! 😊
Great business to deal with nick the sales associate was great. Very helpful and personable.
Very pleasant experience. Once my decision was made I pick up my newer vehicle the same day
Jason is on top of everything He is excellent No time is wasted waiting around
The staff at DePaula service are very thoughtful and my experience there is always very good.
Good place to do business and the sales team is outstanding especially John Fulgan. I would definitely recommend this dealership for your next vehicle. And see John.
Luis in the Service Department provided emergency service since my battery had died and needed replacement.
I was a little skeptical at the beginning but later I realized the courtesy and help were always present. I leased a truck and both, sales manager and sales representative were helping with everything to find my vehicle preferences and price deal beyond my expectations. They are there to help new customers and work with your budget. Highly recommended.
Chance is very helpful…he is very knowledgeable about the vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 10 star employee…
The staff is extremely friendly, easy to work with and very accommodating. I will definitely continue to service my vehicle here.
Made the process easy. Really appreciate that they are holding the truck for me until I’m ready to get it.
Great experience at your service center. I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and helpful. Wiil be back
Louis is the service department is great he made sure my car was done on time and correctly
so sweet and generous. i believe luis is the name he’s great with humor and being just all around a good person
Excellent fast service done right! Harold is a pleasure to deal with and keeps you well informed
Great service , fast and convent . Friendly also. Finance was exceptional and will come back again .
John was a pleasure to work with! Straight forward, honest, answered all questions. Made my purchase stress free and easy. Has quite the sense a humor too!!
Ron was very helpful, service was fast and everything was as promised they even washed our car.
SHU was superior. He is an asset to your business. Really cared on what he was selling and stood behind everything !!! It was a pleasure dealing with him !!!
Depaula always works with their customers to make them happy! They make buying a car very easy!
Ryan was Amazing ! He made up for my previous experience. Thanks Ryan
Luis was beyond helpful and went above and beyond to ensure I was accommodated and my service needs were met
Very professional and patient with customers. Assisted with purchase decision making and walk through of finance options
Good experience, good people will see you in the future’ compared to other dealer, they could be better
DePaula is customer service friendly. I appreciate their attentiveness to my requests. Chance in service department was very helpful.
very kind everything is in less time pocible the cars are very nice Thanks so
Very good service. Please with the work that was completed. Would come again if needed
First rate service, knowledgeable sales personnel with easy no-pressure demeanor. It was a pleasure to buy a car at DrPaula.
Work was done accurately and promptly with polite service . Everything was done as expected thank you.
After visiting several dealerships, I decided to checkout DePaula and see what there inventory offered. I found a used F150 that worked for me.
Excellent service, timely, professional and experienced team of employees. Will definitely go back when service is needed
DePaula was excellent. They went out of their way to find me the best deal.
Competitive price, had the truck and delivered it without a problem. No muss no fuss. Thanks
From start to finish it was a great experience checking in Lou was great my tech Andrew was great
Pleasant and thorough experience. Our customer service person, Louis, was very professional and courteous. A pleasure to work with !
The team did an awesome job at a great price and the vehicle was ready ahead of schedule. Extremely pleased.
Very professional and curious once again Chance was great i will tell all my friends
Great with everything and great service.The car looks fantastic and I was happy to have her back.
Best experience ever! From test driving, to trading in my lease, to the ease of purchasing and delivery of the vehicle. I am so happy we went with DePaula Ford. I would highly recommend this dealership.
Always happy with the service very pleasant and very helpful. Refer others for service also.
This is my third lease I’ve had with DePaula Ford. They have always treated me right and fairly, working with me to fit my budget and get me into a car and truck that fits my wants and needs.
Dealership I rely on for my vehicle service for my F150 with constantly changing staff.
Everyone at the dealership was very friendly and responsive. They took very good care of me
Probably the best service experience I have ever had. Luis is great to work with and goes out of his way to make customers happy.
Frank & Qasim are awesome!! Great place to go!
Excellent and professional service. Car looks like brand new. Very personable and friendly. Would recommend
Very well done. Waited briefly getting in and went smooth. Got ride to work with no issues. Exceklent
DePaula Ford the employees are very friendly and helpful
I have never had a better car buying experience than I did with Depaula Mazda. Marc, Albert and Stephanie were all extremely helpful during each step of the process and were always timely on getting back to me with any questions/concerns I had. As a woman it can be hard going into a dealership alone, but not once was I made to feel uncomfortable or experience any shadiness that I’ve had in previous car buying experiences. 10/10 recommend.
Professional staff. Great at communication. Always make time to explain services and estimate time service will take.
Luis was very helpful and thorough. Made bringing my vehicle in for service and a recall very streamline. Thank you Luis.
Very conscientious and quick service.
Smooth transaction, didn’t feel “ripped off” or like I was trying to be tricked like you get at some other dealers. Will recommend to friends and family
My truck was returned without damage. All work was performed per the work order correctly.
Service was very helpful and answered my questions clearly! We will return. Thank You for your service!
The salesman was very fast and efficient. The young lady that handled the financial aspect was amazing
Sales staff was more than helpful and competent , and the financing department went out of there way too assure me the best possible rate and deal for my money !
The dealership took the time to find me the right car that I needed for my personal and business use. Haroon found me the perfect car and never knew how much I’d love an SUV. On top of that my friend Nick Chromik helped aid in finding the car since he knows me outside of the workplace and knows the things I do inside my car. I am very grateful to do business with Depaula Ford and Haroon. I love my 2020 Ford Explorer and all of its capabilities. I plan on sticking with these guys for all of my ...
Excellent experience with no pressure to purchase suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reasonable.
Took us in without an appointment and got everything done. Completed the service in less time than anticipated