DePaula Mazda Customer Testimonials

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DealerRater Dec 8, 2022

They are always helpful and courteous! I find the go above and beyond to help!

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DealerRater Dec 8, 2022

Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing.

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DealerRater Dec 8, 2022

Great service, did not have to wait long at all. This is our 5th vehicle from Depaula

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DealerRater Dec 7, 2022

Staff are pleasant, courteous, and helpful. Provided ride back and forth when my vehicle is under repair. I thank you for being so nice and knowledgeable about my vehicle condition.

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DealerRater Dec 7, 2022

Josh Halse and Ron Bissonette were excellent and exceeded all expectations. A+ customer service and professionalism.

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DealerRater Dec 6, 2022

I had a great experience! Tyler and Tracie were super efficient and went above and beyond to help me with the car buying process, thank you both ☺️

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DealerRater Dec 6, 2022

The people I worked with were wonderful, competent, upbeat and knowledgeable. I ended up with a vehicle that exceeded my expectations. I hope to enjoy it for a long time to come.

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DealerRater Dec 5, 2022

We knew the exact car we wanted to see and about what we were willing to pay for it before arriving. Jay handed me off to Haroon, who was polite and fast to facilitate our needs (test driving the car, getting the trade-in appraised). We got the initial number and Jay sat down with us to talk turkey. I gave my target number, he met it, and we sealed the deal. Very straightforward without so many of the sales tactics I've come to expect during the process, which was in its sixth week (with as many dealerships involved) at ...

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DealerRater Dec 5, 2022

Staff was very friendly and helpful of all my questions. Would buy from them again.

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DealerRater Dec 5, 2022

Excellent experience. Chance was friendly and courteous. The video sent by my repair tech was thorough and the information was presented in an easy to understand way without me feeling like I was being talked down to. Same with Chance. He answered my follow up questions without making me feel stupid. All the work was done quickly and the car drives great. We'll be back for any other repairs or car puchases.

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DealerRater Dec 5, 2022

Excelent emergency service provided by Luis Correa when my Battery died and needed immediate replacement.

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Google Dec 4, 2022

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DealerRater Dec 4, 2022

Staff were helpful in shopping and purchasing process of new vehicle. Staff were also knowledgeable of products and financing options.

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DealerRater Dec 4, 2022

Everyone from start to finish was very personable and helpful. I didn’t feel like I was being pressured and I was given all the options up front. No surprises. This was an easy and much appreciated experience.

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DealerRater Dec 3, 2022

Chance did a great job with support. Justin and crew always go above and beyond

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DealerRater Dec 3, 2022

Very professional helpful people. Also very knowledgeable about the product. Good and reliable service in a timely manner

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DealerRater Dec 3, 2022

Luis treated me like family - he couldn’t have made it a better experience. He’s an asset to your business

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DealerRater Dec 3, 2022

Brought my truck in for rust proofing and undercoating. Dropped off at 9:00 and had my truck back by 2.

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Cars Dec 3, 2022

Excellent service. No questions. Everything up front and as promised

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Google Dec 3, 2022

Louis was fantastic. Great service and I appreciated his sense of humor.

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DealerRater Dec 2, 2022

Smooth operation. In and out quickly. Very accommodating. Would recommend to others in the future.

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DealerRater Dec 2, 2022

Rated 100 percent .every one made me and wife comfortable. We are now part of the depaula family Thank you Ralph and Kathy

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DealerRater Dec 2, 2022

The Staff of Depaula Ford was very helpful and I will highly recommend to anybody is seeking for advise about lease or buy a new vehicle. Qualify sales representatives will work with you to satisfy your purchases.

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DealerRater Dec 1, 2022

My first visit to DePaula was for a 60 thousand mile checkup. I found the service department staff to be courteous, competent and professional. I will be back.

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DealerRater Dec 1, 2022

The service process was easy. I pulled right in and they looked at my car right away. It was ready when they said it would be. The checkout process was a little confusing, but I was very happy overall.

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DealerRater Dec 1, 2022

I Have had nothing but positive experiences so far. Very pleased with the service. Thank you

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DealerRater Dec 1, 2022

This was my first time going through the process of buying a car through a dealership. And I couldn't have been any happier going anywhere else, the service here was incredible! Between John himself, and the rest of the staff, everyone made me feel ad comfortable as possible, and did everything they could to help me! I wil definitely be recommending my family and friends visit this dealer, you can't get any better than this!!

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DealerRater Dec 1, 2022

Very pleased with their workmanship! Very polite. Extremely pleased with the man who took the car in!

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DealerRater Dec 1, 2022

Very satisified with my experience at DePaula Ford. At the service department I was helped by Harold Parker. He was very polite efficient and professional True Asset The time it took to complete the work was completed before the allotted time..Very satisified with this dealership.

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DealerRater Nov 30, 2022

Listen! Buy your next vehicle from DePaula! Excellent, friendly service. Responsive attention to the customer’s needs and wants. This is our return trip for a second Ford Explorer, and certainly will be back for another..

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Google Nov 30, 2022

The service department at DePaula Ford is second to none

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Google Nov 29, 2022

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DealerRater Nov 28, 2022

I bought a car last month from DePaula Ford. What a wonderful experience to buy a car from them . From the moment I walked in to the the time I picked up my car a couple days later. The whole staff was so friendly and easy to deal with. They made buying a car easy !! Thanks Depaula Ford for restoring my faith in the car buying experience!! 😊

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DealerRater Nov 28, 2022

Great business to deal with nick the sales associate was great. Very helpful and personable.

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DealerRater Nov 28, 2022

Very pleasant experience. Once my decision was made I pick up my newer vehicle the same day

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DealerRater Nov 28, 2022

Jason is on top of everything He is excellent No time is wasted waiting around

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DealerRater Nov 27, 2022

The staff at DePaula service are very thoughtful and my experience there is always very good.

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DealerRater Nov 27, 2022

Good place to do business and the sales team is outstanding especially John Fulgan. I would definitely recommend this dealership for your next vehicle. And see John.

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DealerRater Nov 27, 2022

Luis in the Service Department provided emergency service since my battery had died and needed replacement.

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DealerRater Nov 27, 2022

I was a little skeptical at the beginning but later I realized the courtesy and help were always present. I leased a truck and both, sales manager and sales representative were helping with everything to find my vehicle preferences and price deal beyond my expectations. They are there to help new customers and work with your budget. Highly recommended.

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Google Nov 27, 2022

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DealerRater Nov 26, 2022

Chance is very helpful…he is very knowledgeable about the vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 10 star employee…

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DealerRater Nov 25, 2022

The staff is extremely friendly, easy to work with and very accommodating. I will definitely continue to service my vehicle here.

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Google Nov 25, 2022

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DealerRater Nov 25, 2022

Made the process easy. Really appreciate that they are holding the truck for me until I’m ready to get it.

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DealerRater Nov 25, 2022

Great experience at your service center. I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and helpful. Wiil be back

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DealerRater Nov 25, 2022

Louis is the service department is great he made sure my car was done on time and correctly

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DealerRater Nov 24, 2022

so sweet and generous. i believe luis is the name he’s great with humor and being just all around a good person

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DealerRater Nov 24, 2022

Excellent fast service done right! Harold is a pleasure to deal with and keeps you well informed

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DealerRater Nov 24, 2022

Great service , fast and convent . Friendly also. Finance was exceptional and will come back again .

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DealerRater Nov 23, 2022

John was a pleasure to work with! Straight forward, honest, answered all questions. Made my purchase stress free and easy. Has quite the sense a humor too!!

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DealerRater Nov 23, 2022

Ron was very helpful, service was fast and everything was as promised they even washed our car.

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DealerRater Nov 23, 2022

SHU was superior. He is an asset to your business. Really cared on what he was selling and stood behind everything !!! It was a pleasure dealing with him !!!

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DealerRater Nov 23, 2022

Depaula always works with their customers to make them happy! They make buying a car very easy!

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Google Nov 22, 2022

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Google Nov 22, 2022

Ryan was Amazing ! He made up for my previous experience. Thanks Ryan

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Google Nov 21, 2022

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DealerRater Nov 21, 2022

Luis was beyond helpful and went above and beyond to ensure I was accommodated and my service needs were met

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DealerRater Nov 21, 2022

Very professional and patient with customers. Assisted with purchase decision making and walk through of finance options

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DealerRater Nov 20, 2022

Good experience, good people will see you in the future’ compared to other dealer, they could be better

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Google Nov 20, 2022

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DealerRater Nov 20, 2022

DePaula is customer service friendly. I appreciate their attentiveness to my requests. Chance in service department was very helpful.

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DealerRater Nov 19, 2022

very kind everything is in less time pocible the cars are very nice Thanks so

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DealerRater Nov 19, 2022

Very good service. Please with the work that was completed. Would come again if needed

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DealerRater Nov 19, 2022

First rate service, knowledgeable sales personnel with easy no-pressure demeanor. It was a pleasure to buy a car at DrPaula.

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DealerRater Nov 19, 2022

Work was done accurately and promptly with polite service . Everything was done as expected thank you.

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Cars Nov 19, 2022

After visiting several dealerships, I decided to checkout DePaula and see what there inventory offered. I found a used F150 that worked for me.

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DealerRater Nov 19, 2022

Excellent service, timely, professional and experienced team of employees. Will definitely go back when service is needed

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Google Nov 19, 2022

DePaula was excellent. They went out of their way to find me the best deal.

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DealerRater Nov 18, 2022

Competitive price, had the truck and delivered it without a problem. No muss no fuss. Thanks

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DealerRater Nov 18, 2022

From start to finish it was a great experience checking in Lou was great my tech Andrew was great

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DealerRater Nov 18, 2022

Pleasant and thorough experience. Our customer service person, Louis, was very professional and courteous. A pleasure to work with !

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Google Nov 18, 2022

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DealerRater Nov 17, 2022

The team did an awesome job at a great price and the vehicle was ready ahead of schedule. Extremely pleased.

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DealerRater Nov 17, 2022

Very professional and curious once again Chance was great i will tell all my friends

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DealerRater Nov 17, 2022

Great with everything and great service.The car looks fantastic and I was happy to have her back.

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DealerRater Nov 17, 2022

Best experience ever! From test driving, to trading in my lease, to the ease of purchasing and delivery of the vehicle. I am so happy we went with DePaula Ford. I would highly recommend this dealership.

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DealerRater Nov 17, 2022

Always happy with the service very pleasant and very helpful. Refer others for service also.

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Google Nov 17, 2022

This is my third lease I’ve had with DePaula Ford. They have always treated me right and fairly, working with me to fit my budget and get me into a car and truck that fits my wants and needs.

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DealerRater Nov 16, 2022

Dealership I rely on for my vehicle service for my F150 with constantly changing staff.

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DealerRater Nov 16, 2022

Everyone at the dealership was very friendly and responsive. They took very good care of me

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DealerRater Nov 16, 2022

Probably the best service experience I have ever had. Luis is great to work with and goes out of his way to make customers happy.

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Google Nov 15, 2022

Frank & Qasim are awesome!! Great place to go!

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DealerRater Nov 15, 2022

Excellent and professional service. Car looks like brand new. Very personable and friendly. Would recommend

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DealerRater Nov 15, 2022

Very well done. Waited briefly getting in and went smooth. Got ride to work with no issues. Exceklent

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Google Nov 14, 2022

DePaula Ford the employees are very friendly and helpful

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Google Nov 14, 2022

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Google Nov 14, 2022

I have never had a better car buying experience than I did with Depaula Mazda. Marc, Albert and Stephanie were all extremely helpful during each step of the process and were always timely on getting back to me with any questions/concerns I had. As a woman it can be hard going into a dealership alone, but not once was I made to feel uncomfortable or experience any shadiness that I’ve had in previous car buying experiences. 10/10 recommend.

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DealerRater Nov 14, 2022

Professional staff. Great at communication. Always make time to explain services and estimate time service will take.

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DealerRater Nov 14, 2022

Luis was very helpful and thorough. Made bringing my vehicle in for service and a recall very streamline. Thank you Luis.

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Google Nov 14, 2022

Very conscientious and quick service.

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Google Nov 14, 2022

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Google Nov 13, 2022

Smooth transaction, didn’t feel “ripped off” or like I was trying to be tricked like you get at some other dealers. Will recommend to friends and family

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DealerRater Nov 13, 2022

My truck was returned without damage. All work was performed per the work order correctly.

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DealerRater Nov 13, 2022

Service was very helpful and answered my questions clearly! We will return. Thank You for your service!

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DealerRater Nov 13, 2022

The salesman was very fast and efficient. The young lady that handled the financial aspect was amazing

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DealerRater Nov 13, 2022

Sales staff was more than helpful and competent , and the financing department went out of there way too assure me the best possible rate and deal for my money !

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DealerRater Nov 12, 2022

The dealership took the time to find me the right car that I needed for my personal and business use. Haroon found me the perfect car and never knew how much I’d love an SUV. On top of that my friend Nick Chromik helped aid in finding the car since he knows me outside of the workplace and knows the things I do inside my car. I am very grateful to do business with Depaula Ford and Haroon. I love my 2020 Ford Explorer and all of its capabilities. I plan on sticking with these guys for all of my ...

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DealerRater Nov 12, 2022

Excellent experience with no pressure to purchase suggested service items. Will definitely consider a future vehicle purchase from this dealership, when the pricing and availability become more reasonable.

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DealerRater Nov 12, 2022

Took us in without an appointment and got everything done. Completed the service in less time than anticipated

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