Frank Santoro was a pleasure to deal with. Hassle free transaction. No pressure. Very professional.

I came in with a budget and Tyler and Jay worked with me to fit the type of vehicle I would enjoy and not just settle with that worked with my budget. Qasim also worked with me so I could obtain an extended warranty and the process was very easy. Great dealership.

DePaula Ford is the only place I will get my F150 and Mustang serviced. They value me as a customer, and are always willing to go the extra mile to accommodate me. Crystal and Justin and all the techs are first rate. I use them about 4 times per year for routine maintenance and seasonal tire changes. I have the extended warranties on both my Fords so I can rely on Ford and DePaula Ford to keep me running strong.

My first time there and everything was finished quickly, staff was great, couldn't be happier.

Service was great! Lenny was great and took care of everything. He explained everything in detail.

Shannon and the rest of the team were super friendly and great to deal with!

Josh was awesome from start to finish. He was responsive, got my order done in 15 minutes and took great care of me through the whole process. I highly recommend.

Josh Halse is the best sales representative ever!!! I follow Josh wherever he sells cars!!! I have 5 Fords currently in my driveway all purchased from Josh!!! I will always go where he goes!!! Depaula has the best service and quality workers then anywhere else!!! Smooth easy transactions!!!

The staff is great, friendly and quite helpful. Keep up the good work you are doing.

Shuhab Noory was a straight forward and pleasant person to work with. The customer service at DePaula Ford has always been professional and friendly and willing to find genuine deal for us for years.

Chance was friendly and knowledgeable C He got me in and out quickly as possible.

I bought my Ford Mach-E from Reid at DePaula Ford. It was a great experience, after having a bad experience at another dealer. Reid and Jim met my price point and Traci found a bank that matched my bank’s low rate. The staff also worked hard to answer all my questions about the Electric Vehicle features. Thank you!

Excellent sales service. My sales consultant listened to my requests and offered a deal I could not pass up. The business manager also explained my options and answered all my questions.

Personable friendly service. They took my car in as soon as I got there. They said an hour and a half and that’s what it was.

Jeff was an awesome salesman. Personable, informative and not pushy. Stephanie in the business office was fabulous. Concise, knowledgeable and so smart. We were very impressed at the DePaula staff.

Great care for my vehicle and time that it took for service kind and courteous

Quality service, friendly staff. Service took longer than expected, but I was pleased with the work that was completed.

I had to have my 2016 Explorer serviced due to recalls. They gave me an appointment right away, but I had to get it in before work, so we set up the date. Upon arrival, I was told that I could actually wait an hour for the 2 fixes to be made, however I had to get to work, so I left. When picking up my vehicle, not only was it finished, they had performed an inspection of sort to see if there were any other issues with my truck!!! Even though I didn't purchase my SUV from DePaul, I will definitely use them for service!!!

Attentive to my service requirements and accommodating scheduling. Work was completed in the timely fashion .

Luis went above and beyond to help me and my husband today when we were passing through Albany on our way home to NH. We were having a battery/charging system warning light in our F150. Luis checked the system for us, and even topped off the washer fluid! We made it home safely and I will be visiting my local ford dealer for a diagnostic, but Luis reassured me the truck would make it home. He was friendly and personable.

Crystal, Lennie and all the other staff are helpful courteous and timely when working with me.

Since DePaula took over, I've always had good experiences there. Everyone is always respectful, honest. attentive & trustworthy.

Very satisfied with all the help and service the sales staff and finance department excellent

My wife and I are very happy with the service department. Very quick and easy. Thank you!

The Representative was very professional and explained everything to me as well as advising me what would need to be done I chose not to do it in the end because of the age of the car