
DePaula Mazda Testimonials A sincere THANK YOU to all our favorite customers!
Amazing experience at DePaula Mazda, met with Zak for a test drive of a lexus RC300, despite not being as informed with lexus vehicles he did a very good job of walking me through the car throughout the test drive. Would definitely reccomend.
Thank you to the service technician who’s keen eye noticed a mouse had built a nest under the hood. Thank goodness it only affected the intake air duct. It’s experience like these that make qualified service at a dealership all worth the expense. Thank you DePaula
If I could give a 15 out of 10 to Todd, I would. His thorough knowledge of the cars & brand and customer service skills were beyond excellent, especially compared to the skills of staff at other dealerships I went to see about purchasing other brand vehicles. I was incredibly impressed with Todd as a top notch sales & customer service professional. I also received excellent customer service from Jamil, the service manager. All around, I received outstanding customer service from the staff at DePaula Mazda.
I've never taken my car "to the dealer" for service, but had a recall to address, so I brought it in for an inspection. The entire process was super smooth. LOVE the pull-in bays during bad weather. The video summary they text you is nice too. Everyone was efficient and very friendly - Lisa very much included. It's nice to have one person to work with throughout the process. Will definitely return.
Lisa is a ✨STAR!✨I always get the pleasure to drop off my car to her and she is generous and very companionate every day. Along with her, the rest of the crew are just as great. I had a friendly conversation with Jeff about the Mx-5 I was staring at. Cute Miata photo attached :) I almost feel bad coming here the first time with my walls up and defensive attitude. As a young woman, I’m use to being taken advantage of with car repairs. When I get my Mazda3 Hatchback serviced by them however, I don’t stress about the possibility of being up charged or scammed. They send you a video of your car so you can see for yourself the condition of your vehicle. The best part, if they find something awry, they inform you about it and wait for your approval before working on it. No random charges leaving you skimming through the receipt wondering what happened. They’re open, honest, and one of the best dealerships I have ever been to. Thank you Depaula Mazda! As long as I live nearby you’re my number one place for car maintenance and repairs! 💖
Everything went well. Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friendly. A good experience overall.
Fast and friendly
Without question the smoothest purchase experience I have ever had when buying a vehicle. Everything from our initial contact to signing the paperwork for the vehicle was a great experience, and I would not hesitate to do business with this dealership in the future.
DePaula Mazda was a nice surprise when my family was looking for a SUV lease option for our daughter. Our sales specialist, Todd, did a great job and no pressure, and hats off to the financial coordinator too. They did so well that we ended up getting two new vehicles within a week from them!
Jeff was very helpful throughout the process of leasing my car. He patiently answered all my questions. The entire experience was painless.
The process was easy and seamless. They explained everything and made sure to update as they went.
Easy process No pressure sale Vehicle did the selling Tyler was very knowledgeable and patient.
The staff is friendly, accountable, and supportive. They answered all my questions and my car was ready before I expected it.
The overall experience was exceptional, from the initial greetings to the return of my key!!
Reasonable, genuine and exceptionally kind. The entire team (Jake K, Zac B. and Jamil K.) were a pleasure to work with. We were a walk-in and Jake K. took the time to sit and work with us, and along with Zac B., to make our deal happen. Jake K. was very generous with his time, as was Jamil K. who was exceptional in walking us through the closing process. On the both occasions we went in, neither one rushed us, despite the fact we ended up being there longer than anticipated, and past closing time. Great people!
Todd was patient and informative. I left 2 dealerships prior to meeting Todd due to salesman with poor attitudes. From the time you walk in you feel like there are people who want you there. Good met us while we were looking around the parking lot. It was close to closing but he took the time to show us what we were looking for and gave us the information we needed to go home and compare. I ended up getting exactly what I was looking for and absolutely love my 5. I waited to send my review to see if there were any embellishments in what he was telling us and there sure isn’t. He was informative, ACCURATE and available. Couldn’t be happier.
I never imagined getting my first car would be this easy. I came to the right place and met the right people. Thank you Jeff Jenkins, for being extra - I love his energy, never made me feel intimidated as a woman and a newbie driver picking her own car, honestly it felt like I was being guided by my dad. Thank you thank you! To Zak, who I believe worked with Jeff for my deals and to Jamil, who was also nice and patient with me the day I was signing papers. I never felt overwhelmed the whole time and if you're like me who works in a hospital and likes to be time efficient on car buying- I just went there twice. One for test drive and the next weekend to pick it up. Initially looking for a CPO car, but went home with a brand new 2025 Mazda CX-30 carbon edition and I'm loving it.
As a first time car owner, I don’t know anything about cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to Jeff!
Very Friendly and willing to go the extra mile to make sure I got the deal I was looking for. I definitely recommend working with Jake and Zak.
Very professional and efficient! The service agent was able to reset my tire pressure gauge in a timely manner.
Brian conveniently assisted me with a recall and update. Quick polite professional and a clean car (washed off that road salt!). Thank you!
The staff are always kind and professional whenever I need to go to the service center
Another good experience getting my car serviced (Inspection and oil/filter change) at DePaula Mazda
Incredible experience on every level purchasing my new Mazda!!
I purchased numerous vehicles throughout my lifetime for myself, wife and son. Its lengthy and tiresome. We were EXTREMLY surprised, easiest transaction by far. Jeff was professional, knowledgeable and friendly. And no salesmanship tactics, we never picked up on any. Refreshing!!!! Sraight sales, facts and opinions, period. Thank you.
Welcome to DePaula Mazda
At DePaula Mazda, we’ve got everything you need to make buying a vehicle fast, fun, and hassle-free.
Whether you’re looking for a car, truck, SUV, or a crossover vehicle, you can find your next vehicle at DePaula Mazda, the Capital Region’s premier Mazda dealer and DePaula Auto Group member. Located on Central Avenue in Albany, New York, our dealership has a tremendous variety of new and Mazda Certified Pre-Owned vehicles to choose from, as well as the area’s largest selection of used vehicles from the most popular makes.
You’ll find popular vehicle options like the Mazda CX-30, Mazda CX-50, and Mazda CX-5 — just to name a few — all right here. You can’t go wrong by visiting our showroom.
And our automobile service and Collision Center are among the best in the Capital Region, too.
Find the Vehicle for You
Choose the car you want, take a test drive, and secure affordable financing through our finance center. You can also check out our current vehicle specials so you can get the best possible deal on your brand-new Mazda.
But we also know being a dealership that people can count on is about more than just sales and selection.
From the moment you drive your new or pre-owned vehicle off the lot, our Mazda service center will be available to help with any problem you encounter. This includes factory-trained technicians, state-of-the-art equipment, and OEM Mazda parts to handle all your maintenance and repair needs.
Come see us at the dealership at 1586 Central Ave in Albany, New York. You’ll find our doors open for sales Monday through Thursday from 8:30 a.m. - 6:00 p.m., and Friday and Saturday 8:30 a.m. - 5:00 p.m.
You can also contact us online or give us a call at 518-489-1187 to have your questions answered or schedule a test drive any time!
DePaula Mazda Albany, NY
1586 Central Ave, Albany, NY 12205
Hours
Sales
- Monday - Thursday: 9:00 AM - 6:00 PM
- Friday - Saturday: 9:00 AM - 5:00 PM
Service
- Monday - Friday: 7:30 AM - 6:00 PM
- Friday: 7:30 AM - 5:00 PM
- Saturday: 8:00 AM - 5:00 PM