DePaula Mazda Testimonials A sincere THANK YOU to all our favorite customers!
The service center team is outstanding . The customer service is one of the best at any Mazda dealership we have been to . They treat you like your business matters , the communication along the way when our Mazda has been in for repair is 5 star . We drive 1.5 hours past our local dealership for the DePaula service ! Thank you for being a caring and honest service center we truly appreciate you .
The staff at DePaula are helpful , they seem to work well together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the staff ! The lady who answers the phone when you call could be a little more friendly or at least sound like she likes her job , I do not mean to be rude but ... we love DePaulas service !! Thank you
I was in for routine service, the service rep was excellent, and I was on my way in just over an hour.
Once they got the part the repair was quick and well done. The text came quickly
It was great but even though I mentioned what I wanted in my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request
Took car for service, reps were very professional and timely. Meet with sales person (Jeff ) and will probably get a new vehicle this week.
Ben Burnett was phenomenal to work with, he gave me excellent information on Mazda Service Agreements. I had such a positive experience that I made sure to leave this review. Genuine and to the point, I appreciated his dedication to service. 5/5 Stars
I recently purchased a Mazda CX-50 Hybrid from Depaula Mazda, and the entire experience was excellent from start to finish. The showroom was clean, well-organized, and had a great selection of Mazda vehicles on display. The staff were friendly, patient, and incredibly knowledgeable. They walked me through the CX-50 Hybrid's features in detail and made sure I was comfortable before the test drive. I never felt rushed or pressured—just well taken care of. The buying process was smooth, with clear financing options and helpful explanations every step of the way. They even followed up afterward to make sure everything was going well with the vehicle. If you're in the market for a Mazda—especially something like the CX-50 Hybrid—I highly recommend Depaula Mazda for their professionalism and customer-first attitude.
He is pretty rude . I purchased my car on 2024 and he was our sales manager. He was very rude and had too much attitude. I would recommend get a different sale person .
I had a great experience when buying my new car, from first email contact, prompt response, then via phone, and in person. Every step of the process, whoever I spoke with, they were super nice, professional, listened to my concerns, and responded to all my questions. Chuck was my salesman, he is great, nice, patient, greeted me at the door when I came to pick up my car, showed me how to set up the app, how to use the system and explained everything. Then signing papers was a breeze with Jamil. Never had a better experience at any dealership before. I definitely recommend DePaula, if I need another vehicle, I will go there for sure.
Service was prompt finished as promised. Super nice staff in the service department. Will continue to use
Fast and easy negotiation's with the manager. Gave my wife everything she asked for.
Dealership was very efficient and accommodating. I would recommend this dealership to anyone and will consider returning once my lease is up.
Met my needs. Gave me a loaner while the work was being done. Always friendly.
Welcome to DePaula Mazda
At DePaula Mazda, we’ve got everything you need to make buying a vehicle fast, fun, and hassle-free.
Whether you’re looking for a car, truck, SUV, or a crossover vehicle, you can find your next vehicle at DePaula Mazda, the Capital Region’s premier Mazda dealer and DePaula Auto Group member. Located on Central Avenue in Albany, New York, our dealership has a tremendous variety of new and Mazda Certified Pre-Owned vehicles to choose from, as well as the area’s largest selection of used vehicles from the most popular makes.
You’ll find popular vehicle options like the Mazda CX-30, Mazda CX-50, and Mazda CX-5 — just to name a few — all right here. You can’t go wrong by visiting our showroom.
And our automobile service and Collision Center are among the best in the Capital Region, too.
Find the Vehicle for You
Choose the car you want, take a test drive, and secure affordable financing through our finance center. You can also check out our current vehicle specials so you can get the best possible deal on your brand-new Mazda.
But we also know being a dealership that people can count on is about more than just sales and selection.
From the moment you drive your new or pre-owned vehicle off the lot, our Mazda service center will be available to help with any problem you encounter. This includes factory-trained technicians, state-of-the-art equipment, and OEM Mazda parts to handle all your maintenance and repair needs.
Come see us at the dealership at 1586 Central Ave in Albany, New York. You’ll find our doors open for sales Monday through Thursday from 8:30 a.m. - 6:00 p.m., and Friday and Saturday 8:30 a.m. - 5:00 p.m.
You can also contact us online or give us a call at 518-489-1187 to have your questions answered or schedule a test drive any time!
DePaula Mazda Albany, NY
1586 Central Ave, Albany, NY 12205
Hours
Sales
- Monday - Thursday: 9:00 AM - 6:00 PM
- Friday - Saturday: 9:00 AM - 5:00 PM
Service
- Monday - Friday: 7:30 AM - 6:00 PM
- Friday: 7:30 AM - 5:00 PM
- Saturday: 8:00 AM - 5:00 PM