Tyler is a very knowledgeable and courteous sales person. He explained the functions of my new car, overall the whole purchase went very smoothly.

As a woman, I know how I may be treated compared to men. DePaula Mazda exceeded my expectations as a woman and a human. Everyone was friendly, informative, and knowledgeable. Shout out to Albert, Tyler, and Jamil. I left with a new car and couldn't be happier with the process.

Everyone there is pleasant, it’s a very clean place to wait while my car is being serviced.

Parts and service employees are very pleasant to speak with and explains everything to you so you understand all aspects

Happy to have done business with DePaula. Sales staff were very nice and accommodating. Frank in finance is a real great guy to work with.

I was there for 35000 mi service. My Service Advisor, Lisa Dugan, was great. She walked me through sverything.

Inspection video was excellent and extremely informative. I was confident I was receiving honest, professional service from mechanic. Always a pleasure dealing with service advisor, Lisa Dugan. Friendly, professional, constant communication. Great service experience at DePaula Mazda!

first time buying a car, todd and jamil were amazing and made the process stress free and easy.

Fast service easy to schedule love the videos that the mechanic sends great communication. Will definitely be a repeat customer

Ben, Jeff, and Frank were awesome and trust worthy

When I walked into the Albany location, I instantly felt comfortable and was greeted by somebody. I was paired up with Tyler, one of the salesman who was extremely friendly and had thoroughly walked me through the different models and features that Mazda has to offer. Tyler was extremely understanding and patient with me, as I had a lot of questions and really wanted to select the model of the car that would suit me and my family the best. Once I was able to narrow down the model that I wanted, Tyler was able to answer all of my questions and also didn’t make me feel like I had to rush to make a decision. After test driving a car and deciding to purchase it, I was given an extremely fair price for my trade-in and the entire purchase experience was smooth and easy! I would like to personally thank the entire Albany location for helping me and providing OUTSTANDING customer service! I would happily recommend anyone looking for a quality car and great service!

Felt welcomed from the moment I walked into the dealership. There was no pressure ever

Fast service., great communication,friendly people and facilities is clean and organized. Easy to make appointments in a timely manner.

Picked up my CX5 on Wednesday 8/23. My sales person, Bill Varone was great! Professional, attentive and easy to work with. I would recommend Bill, Depaula Mazda and their staff, to anyone.

Very good, Very good, Very good, Very good. Very good, Very good, Very good, Very good.

Just like the last time, my transaction was completely seamless from start to finish. I got the exact car I wanted with the best customer service experience! This is my second purchase and for good reason!

Lisa is fantastic. She is very knowledgeable and helpful. I come to this dealership because of her excellent customer service

Always attentive and courteous. Checking in is very speedy and professional. Very friendly! Feel welcome

Amazing facility and our experience with Jake and Jamil in sales was excellent; they listened and were informative; but not pushy, which was greatly appreciated. The service and detailing department provided an experience that exceeded our expectations. Bravo to all and thank you !

Todd helped me to find the best version for the car that I want between all versions.

Todd was very helpful , patient and pleasant. He allowed me plenty of time to make a decision knowing it was big for me. I have talked to him after I picked up the car and again...always very pleasant and helpful. You are lucky to have him as an employee , he is an asset to your company!

Clean, comfortable, very polite staff.. video of work being done is brilliant. Price standard.. will do all my cx 5 service there.

i came in for an oil change. nice video review of the underside of the car and brakes. No problems found. In and out in 1hour 20 minutes.

Did not expect to buy a car, but the sales was able to meet my price and get me into a brand new CX-5.

Answered all questions Addressed my concerns especially about horsepower Todd was knowledgeable,helpful and good listener